As key members of the healthcare team, pharmacy technicians are integral to a pharmacy’s operation. Training programs allow technicians to assume roles that support pharmacists practicing “at the top of their license,” assist in providing optimal patient care, and serve as an important tool for retaining trained pharmacy technicians.
Duke University Health System (DUHS) launched its Pharmacy Technology Training Program (DUHS-PTTP) within the department of pharmacy at Duke University Hospital in April 2018 to assist in meeting current and future pharmacy technician demand.
This article describes the development and implementation of the program.